Privacy Policy

This Privacy Policy describes how your personal information is collected and handled through the use of the services offered by the website ( hereinafter the “Website”) by Radostna Ltd , a private company registered in Bulgaria with company no. 206794523 and with registered office at 37 Blaga Dimitrova Str. , Sofia (hereinafter “We” or “Radostna Ltd”).

According to the current General Data Protection Regulation, we are the Data Controller of the personal data we collect from you and, therefore, we are legally responsible for the collection, use, and processing of such data. Our aim is to respect and protect all of your personal data in accordance with the applicable current data protection regulations.

This policy explains how we collect, handle and retain your personal data, what kind of personal data we collect and how the user of the Website (hereinafter “You”) can exercise the rights in regard to such personal data processing.

Personal data collecting, Type of Personal Data and Lawful Basis for the Processing

Radostna Ltd may use your e-mail address to send newsletters and inform you of our new products or of any commercial offer you may be interested in, according to your profile and choices. In this case, we process and hold your personal data just because we have a legitimate interest to do so, but you will able to suspend the reception of such communications at any time, just by following the instructions contained in each communication or by e-mailing us at

Who can access your personal data

All personal data collected are processed by Radostna Ltd manually or through the use of specific software.

Only for purposes strictly connected to the provision of the services you have requested, your personal data may be also communicated and transmitted to third parties, as the Brands that use the Radostna Ltd’s Website, services providers, consultants, related companies, controlled or controlling companies of the Radostna Ltd Group. Each third party, as above indicated, shall process your personal data as Data Processor except for the Brands, that shall process your data as an independent Data Controller.

For how long We retain your personal data

Your personal data shall be retained for a period strictly necessary for the use and the purposes described above.

How to exercise your rights

Pursuant to the GDPR, you may exercise certain rights in regard to the personal data we collect and process. Please do not hesitate to get in touch with us, should you want to exercise one of the followings:

  • Right to be informed. This is your right to be provided with clear, transparent and easily understandable information about how We use your information and your rights.
  • Right of access. This is your right to obtain access to your information. For example, this includes the right to check that We’re using your information in accordance with data protection law.
  • Right to rectification. You are entitled to have your information amended and/or implemented if it is inaccurate or incomplete.
  • Right to be forgotten. You are entitled to request the deletion or removal of certain of the information that We hold about you.
  • Right to restrict processing. This right enables you to ‘block’ or ‘suppress’ further use of your personal data. When processing is restricted, we may be still able to store your personal data, but will not use it further.
  • Right to data portability. You have the right to receive a copy of your personal data in an accessible and transferable format so that you can use it across other service providers.
  • Right to issue a complaint. You have the right to issue a complaint regarding how We process your information with the national data protection authority (
  • Right to withdraw consent. If you have given your consent to anything We do with your personal data, you have the right to withdraw that consent at any time. Withdrawing consent will not, however, make unlawful our use of your personal data while consent had been given.
  • Right to object to processing. You have the right to object to certain kind of processing, including processing for direct marketing and advertising.

How to get in touch

If you wish to exercise any of these rights, please get in touch with us by sending an e-mail to

Cookie Policy of Radostna Ltd

This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website.

For simplicity, all such technologies are defined as “Trackers” within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User’s consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers – in the linked privacy policies of the respective third-party providers or by contacting the Owner.

Activities strictly necessary for the operation of this Website and delivery of the Service

This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Third-party Trackers

Traffic optimisation and distribution

This type of service allows this Website to distribute their content using servers located across different countries and to optimise their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

How to manage preferences and provide or withdraw consent

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences privacy widget, if available.

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent preferences.

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party’s privacy policy, or by contacting the third party.

Latest update: 12 September 2023